Entry Info

There is no pre-requisite of competing or finishing any trail running event to participate in the MY100, MY50, MY25, MY13 & MYVK.

All participants of the MY100 should be experienced in trail running, including sufficiently skilled and trained to undertake a trail run event. The course is tough, demanding and is remote in sections that can result in slower first aid / rescue response times. It is a combination of forest trail, narrow walking tracks, some very steep sections on staircases, ladders, river/creek crossings, dirt, on rock and sections that are rough under foot.

It is the participants responsibility to ensure you are physically fit enough to complete the distance you have entered and monitor your health and condition during the event, including knowing when to withdraw from the event if you are no longer fit enough to continue.

If you cannot participate in the event, entry fee refunds are available in accordance with the below stated Athlete Withdrawal dates only. After the stipulated dates, entry fees are non-refundable for withdrawals initiated by the athlete. Requests for refunds must be notified to the organiser in writing via email at malaysiaultratrail@info.byutmb.world

ELIGIBLE ATHLETE WITHDRAWAL REFUNDS

Where eligible, please allow up to 30 business days for your refund to be processed. The refund is automatically issued to the credit card originally used to pay for the registration. If this card has since been cancelled or has expired, it is the athlete’s responsibility to notify our customer service team when requesting the eligible refund.

• 40% of entry fee refundable for athlete withdrawal requests made up to 11:59pm (GMT +8) on 31 July 2024.

• 20% of entry fee refundable for athlete withdrawal requests made up to 11:59pm (GMT +8) on 30 September 2024.

Additional purchases paid for at the time of entry (if any) which are paid by the Event Operator to a third-party are not refundable. These non-refundable additional purchases include:

• Pre-purchased photo packs (please contact Sportograf directly)
• Hotel bookings
• Transfers

Please note that refunds are not offered for change of mind additional purchases.

Please note: This event takes place in Taiping, Perak, Malaysia. It is each athlete’s sole responsibility to ensure that they can attend (including Race Check-In during specified times) and compete in the event on the day. Other than as provided for in the Athlete Withdrawal program set out above or the Enter with Confidence deferral options below, no further remedies will be provided for change of mind, change of personal circumstances, or injury.

If you decide to withdraw at the event after collecting your race kit at Check-In, please advise Event Information onsite. If you need to withdraw on race day, your details must be recorded by the Drop Out Clerk located at Event Information.    

Athletes can request to transfer their entry to a lesser or greater race distance up until such time as that race distance is sold out, subject to the following terms: 

To request a transfer from one race distance to another, athletes must log-in to their ACTIVE MyEvents Portal and select Change Category before 5:00pm (GMT+8) on 17 October 2024.

Transferring to a greater distance: Where an athlete requests to transfer to a greater distance and space is available, the athlete is required to pay the difference in entry fees between the two distances. 

Transferring to a shorter distance: Where an athlete requests to transfer to a shorter distance and space is available, the difference in entry fees will not be refunded. 

Transfers are only available if the new distance is not sold out.

Any questions on transfers can be in writing via email at malaysiaultratrail@info.byutmb.world

Athletes can transfer their race entry to someone else in accordance with the below stated Person to Person Transfer date. 

1. Athelete to athlete for the same distance. From event opening to 5:00pm (GMT+8) 17 October 2024, a transfer fee of MYR200 including all fees and taxes will be charged to the withdrawing athlete. The original registration fees will not be refunded.

No person to person transfers accepted after 5:00pm (GMT+8) 17 October 2024.

Additional purchases paid for at the time of entry (if any) which are paid by the Event Operator to a third-party are not refundable and will not be transferred with your entry.

2. It is not possible to transfer your entry to someone else who is wanting to do a different distance event (i.e. MY100 to MY50).

To transfer an entry to someone else, the initial registrant must log in to their ACTIVE ACTIVE MyEvents Portal, select Transfer Registration and follow the necessary steps. 

The receiving athlete will be sent a link to complete the registration and will need to pay for the entry (at the current entry price) in order for the transfer to process, then the original athlete will be refunded their entry fee less the relevant transfer fee as outlined above, including all fees and taxes.

Please note: payment plan or deferred athletes, are required to contact  in writing via email at malaysiaultratrail@info.byutmb.world to request a Person to Person transfer. 

**As stated in the Event Waiver, under no circumstance are you permitted to give your bib to another person. The safety of our athletes is paramount, therefore we need to ensure we have correct details of all our athletes on course. 

UTMB have released the UTMB World Series Pregnancy Policy, which applies to this event.

The full UTMB World Series Pregnancy Policy is available. A summary of this policy is included below for guidance. The full policy will apply to the extent of any inconsistency.

Eligible athletes (as outlined below) are able to request a full refund OR defer their entry for up to 2 years to the same race and distance as originally entered.

Requests for a refund or deferral in accordance with the UTMB World Series Pregnancy Policy must be notified to the organiser in writing via email at malaysiaultratrail@info.byutmb.world . All requests must be made prior to the race. For races that require a valid UTMB Index, athletes choosing to defer their entry must ensure their index is valid at the time they choose to participate in the race.

For eligible athletes requesting a refund, please allow up to 90 business days for your refund to be processed. The refund is automatically issued to the credit card originally used to pay for the registration. If this card has since been cancelled or has expired, it is the athlete’s responsibility to notify our customers service team when requesting the eligible refund.

The safety of all athletes on course is our priority. Our event team considers each race/event individually to determine the entry requirements. Due to course conditions, Malaysia Ultra-trail by UTMB is not suitable to be completed using wheelchairs or with prams across all distances. While this race is not suitable, our goal is to make everyone's racing dreams a reality so if you would like information on other events where the course is able to accommodate wheelchair participation or any other course accessibility needs, please email us at malaysiaultratrail@info.byutmb.world